Dan O'Connell | Source | Chief Strategy Officer at Dialpad
Dan O'Connell
Dan serves as Chief Strategy Officer at Dialpad and is also a member of the Board of Directors. Prior to Dialpad, Dan was the CEO and President of TalkIQ, real-time speech recognition and NLP start-up backed by Salesforce Ventures and Scale Venture Partners. He was AdRoll's Vice President of Sales and also spent 8 years at Google where he handled key sales positions. Dan holds an MBA from the University of California Berkeley and a degree in Communications from Santa Clara University.
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Dialpad (https://www.dialpad.com/)
Chief Strategy Officer
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Cloud Collaboration Leader Dialpad Achieves Major AI Milestone After Analyzing More Than One Billion Minutes of Voice
Dialpad, Inc., today announced a significant breakthrough regarding its proprietary Voice Intelligence (Vi™) AI technology.
Article
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This is a huge accomplishment for Dialpad. After the company’s acquisition of TalkIQ in 2018, we’ve been hard at work improving our Vi models to create the best products for our customers. We’re thrilled to share that for the first time, our model’s accuracy outperforms the industry standard in internal testing. With these enhancements to ASR technology, our customers benefit from more precise transcriptions which leads to more effective real-time coaching, and more accurate recommendations and insights.
