David Torgerson | Source | VP of Infrastructure and IT at Lucid

""One thing that I noticed was really affecting my team’s productivity and creativity after we made the move to work from home, was the absence of ‘watering hole banter’ or desk discussions that often led to great ideas. So we’re trying to enable more intentional communication that is unstructured to help frame and promote those same kinds of conversations. These discussions are scheduled, but don’t have an agenda so employees are free to chat about anything and I’m pleased with the positive effect it’s had on both productivity and our team culture.”

"To accelerate your organization’s digital transformation, first ensure that your business and IT teams have open conversations about business issues and how IT can solve them. If an IT team feels that it’s being dumped on rather than treated as a strategic partner, an “us vs. them” culture can easily develop. The inverse is also true: IT teams cannot simply drop new technology solutions on unsuspecting business teams, believing they’re solving issues that the latter may not even realize exist."

"I’m anticipating another technology shift to happen in 2022 as Lucid and other organizations navigate this merge between physical and digital worlds. We plan to adopt new tooling, such as SaaS management software, to track and optimize software spend and utilization. Also, my team and I will find new ways to define “velocity” and “productivity” in this hybrid environment."