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Debika Bhattacharya

Chief Technology Solutions Officer at Verizon Business
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Debika Bhattacharya is Chief Technology Solutions Officer, Verizon Business. She helps customers navigate the increasing number of complex technology options available to them and creates a seamless journey across the solutions lifecycle. She is responsible for ensuring a consistent technology experience from product development, to design and operational enablement, to implementation. Previously she held the role of Chief Product Officer, responsible for the company's product portfolio management and strategy.

As a seasoned global executive, Debika has extensive experience leading complex technology projects for Fortune 1000 clients, guiding successful IT transformations in healthcare, retail, manufacturing, and financial services. She has held a variety of executive roles within Verizon, including an overseas assignment in Europe. She was instrumental in the global expansion of Verizon’s communications network, as well as the deployment of breakthrough optical wave technologies.

Debika holds advanced degrees in Electrical Engineering and Physics from the Massachusetts Institute of Technology and the State University of New York. She holds a number of industry Board positions and is a frequent speaker on women in technology and leadership forums. She also serves as a liaison to the MIT community and participates in outreach programs aimed at increasing the participation of women and minorities in Science and Engineering.

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  • “The NaaS Cloud Management solution can revolutionize the way IT teams deploy and manage cloud applications and monitor multi-cloud connections, making the process simpler and more user-friendly than ever before. Being able to deploy workload connections quickly between different environments empowers organizations to scale cloud engineering and development processes, mitigate risk, and operate with minimal friction.”

  • Debika Bhattacharya, chief technology solutions officer at Verizon Business, sits on the council and in a recent interview with Fierce said the council’s major focus is around responsible AI and making sure they have the right oversight to mitigate risks associated with it.

    “There’s always a human in the loop because we think it’s still early days that everything that we do with generative AI, we do have a human who is part of the process,” she said.

    The goal of the AI Leadership Council is to “make sure that we continue to take a very strong position around responsible AI,” she said. “There is a lot of Verizon data but more importantly, there’s a lot of customer data, so every use case that we experiment with, every area that we want to look at, this council sets policy around how to move forward,” including who has access to data.

    “We want to ensure that we do not inadvertently or unintentionally put any of our customers’ data at risk or cause some data leakage,” she said. “While we’re very excited and we want to benefit from all the innovation that’s happening, we’re also making sure that responsible AI is in the forefront of what we do with generative AI.”

    That sounds like a tall order, but Bhattacharya said when it comes to generative AI, she likes to steal a quote from the company’s CIO, which is to “experiment aggressively and deploy thoughtfully.”

    Bhattacharya manages a new group at Verizon Business under the Technology Solutions banner, which is designed to help business customers navigate the increasing number of technology solutions available to them and create a “seamless technology journey” across the solution life cycle.

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