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Dimitri Masin

Co-Founder and CEO at Gradient Labs and 1 other company
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CEO at Gradient Labs | AI support agents for enterprises

Dmitri Masin is the co-founder and CEO of Gradient Labs, the artificial intelligence startup redefining customer service in regulated industries. With a background in financial engineering and AI, Dimitri specializes in safe and compliant automation. Masin has previously held roles with Google and Monzo, where he served as the Vice President of Data Science, Financial Crime, and Fraud.

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  • the sector is “still observing a large gap in how to map business workflow logic into agentic workflows”

  • “We started out with a customer service use case, providing E2E fully autonomous agentic work and there will be more interesting use cases coming shortly. We will leverage deep domain knowledge to drive this process that we gained from Monzo.”