Doug Hermanson is a Principal Economist at Kantar Retail. Doug has over ten years of experience applying economic and commodity trends to the retail and consumer industry. He has a breadth of experience in the areas of statistical modelling and forecasting, retail thought leadership, consulting with leaders in the consumer industry, and delivering in-person and virtual presentations to small and large audiences.
Major retailers with e-commerce operations are facing declining online sales growth as well as variety of cost pressures, including higher freight shipping rates and wage inflation.
Eventually, they are going to start scrutinizing what they are paying for some of these delivery services or choosing a retailer that's closer by that has curbside.