Doug is the Senior Vice President & Country Manager of CGS Canada (www.cgsinc.com), a major provider of technology services to Fortune 1000 companies.
Companies must rethink their approach to employee development to ensure retention and satisfaction
In 2021, companies looking to maintain a competitive edge and retain talent will need to provide workers with more than traditional Learning programs as their workforce navigates the year ahead. The deskless workforce includes frontline employees who require new, crucial tools and skills to address today’s evolving workplace. Many organizations will need to strengthen their Learning programs to bring their staff immediate and immersive access to information for greater efficiency, increased safety and improved knowledge transfer among workers.