Ed Kennedy | Source | Senior Director of Commerce at Episerver
Ed Kennedy
Senior Director of Commerce at Episerver
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Despite priding itself on customer-obsession, Amazon still lacks in areas like product education, inspirational content and fanatical customer service.
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Nearly half of online shoppers start holiday shopping at Amazon | ZDNet
If online shopping still attracts so many shoppers, what hope is there for other brands?
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Episerver
Senior Director of Commerce