With a wealth of experience driving AI innovation in financial services, Elena began working at DRUID AI as a Senior Chatbot Business Consultant in 2019, before becoming a Product Owner in 2020. She’s now been a Product Director at the company since November 2022, where she oversees the integration of DRUID’s platform on a technical level in the key verticals it operates in, which includes financial services, healthcare, higher education, retail, and more.. Elena directly liaises with DRUID’s customers across these industries to ensure that the company’s AI solution is meeting their customer needs as they aim to enhance their business offerings with conversational functionality.
A healthcare artificial intelligence expert also discusses foundational first steps hospitals and health systems should take when looking to adopt AI and how AI can be used to free up time and fight burnout for staff.