Emily Reynolds Bergh | Source | President at r public realtions

Emily advises, "Be the annoying and needy girlfriend" by calling, texting, and emailing daily. Contracts should state the necessity of client input. For overdue invoices, document work and maintain organized records. Avoid inaction; remind clients they're paying for your time spent seeking answers.

Emily advises Blake to "Acknowledge, Apologize, and Plan for the future." She suggests Blake should apologize for her insensitive comments and commit to supporting domestic violence awareness. Emily believes Blake can recover by being vulnerable and relatable, emphasizing the humanity in these situations.

Emily notes, “Offensive posts can lead to significant follower loss and diminished influence. Alix must issue a sincere apology without excuses. Failure to follow a crisis plan could permanently damage her reputation. The triple A's—apology, acknowledgment, and action plan—are crucial.”