Eric Best is a Serial Entrepreneur, CEO, Executive Leader and 20-year commerce visionary with strategic exits to Amazon.com, Liberty Interactive and the public markets (NASDAQ). He was previously CSO at CommerceHub through its IPO, CEO and founder at Mercent and Morse Best Innovation, and cofounder at Impresys, Emercis, and MindCorps.
SoundCommerce is the retail data and intelligence platform that connects and models marketing, operations and merchandising so retailers can optimize order and shopper profitability across all business functions. The company was co-founded by Eric Best and Jared Stiff in 2018.
When you sell through a marketplace like Amazon and to the same degree Walmart and other wholesale partners, they take on the heavy lifting of demand generation, logistics and all of these things. But in the process of selling through those channels, as a consumer brand, you end up capitulating on the things that are most important in terms of sustainable value creation. You give up control over your data, you give up the direct relationship with the end customer shopper. And in most cases, you give up control over margin and you give up margin along the way. And conversely, the problem that we are solving at SoundCommerce is if you try to take on that complexity yourself, you’re taking on all of that complexity and execution risk.