Eric is the Founder and CTO of Supportbench. His whole goal in life is to help build killer customer support teams through Supportbench and his knowledge in this space.
Freshdesk and Zendesk cater to the needs of B2C, leaving significant whitespace for a solution that serves the pain points Supportbench is addressing.
Supportbench is a five-year-old, Vancouver-based startup that has secured $1.9 million CAD as it looks to build a Zendesk-like customer support engine for B2B businesses.