Erin Lynne Mantz | Source | Vice President, Marketing; Vice President, Employee Engagement at Zeno Group
Erin Lynne Mantz
Erin Mantz brings 20+ years of communications experience (Amazon, Meta, Lockheed Martin, Centene, LiveHealthier, AOL) and a strong interest in employee engagement, internal communications and employee engagement. As Vice President of Employee Communications at Zeno Group, Erin helps organizations conduct employee listening campaigns, develop robust communication plans, raise exec visibility and craft compelling communications. She is also a published writer and speaker on modern workplace topics and corporate culture, especially generations in the workforce and friendships and relationships at work. She's also the Founder of Gen X Girls Grow Up, a 34,000-strong Facebook community.
Prior to Zeno, Erin held internal communications roles at Amazon, Meta, Lockheed Martin and other companies. Erin holds a B.S. in Communications from Ithaca College in Ithaca, New York.
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Amazon
Global Internal Communications Manager, AWS -
Amazon (http://www.amazon.com/)
Internal Communications Business Partner, AWS Public Sector -
Zeno Group
Vice President, Marketing; Vice President, Employee Engagement
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- "If you have a work spouse, you are well aware of it [in most cases]," Mantz said. But for those who are uncertain of their work spouse status, she recommends asking yourself three questions:
If something at work troubles you, is there a particular co-worker you rush to?
Is there someone who can always make you laugh at work?
Do you have a worker that you feel a special sense of trust and kinship with?- "If your work spouse leaves, willingly or not, you may feel more lonely or frustrated at work than you have ever been," Mantz cautions.
- "Is it better to have loved and lost or never to have loved at all?" Mantz said. "It's an answer everyone has to consider for themselves."
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Harvard Business Review: Why We Need Intergenerational Friendships at Work
According to Erin Mantz, "Coworker connections can happen virtually if the organization has fostered a friendly culture and time for personal exchanges, even if it’s just on a daily Teams chat."
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Ragan Communications - Leadership comms that unify the intergenerational workplace
Erin Mantz, vice president of employee engagement at Zeno Group, said that communicators should be acutely aware of the organizational demographics and plan accordingly.
“Some employees may prefer social media-esque content, quick videos, digestible bites of information, “ she said. “Others may want an option to read something longer and more detailed.”
This methodology extends not just to C-suite announcements, but to individual interactions leaders have with employees too.
“When it comes to more 1:1 conversations leaders have with their team members, considering the generation – without stereotyping – can help,” Mantz added. “Does a Boomer employee prefer a phone call? Would a Gen Z-er prefer a video chat?”