Frank Tersigni has spent his career helping companies evolve their customer-facing operations. A senior executive at ConvergeOne, he has held executive positions at Altivon, IBM, NetDriven Solutions, VoiceGenie, Genesys, and Got Corporation. He was the co-founder of CallPro Canada, a leading provider of multi-media customer interaction management solutions. He has been directly involved with utilities across North America as they enhance their operations to better serve their communities. Tersigni has a B.Sc. in Computer Science from the University of Toronto and an MBA from the Western University Ivey School of Business.
"With our own IP, we can go directly to our customers to discuss their pain points [and] provide solutions," added Frank Tersigni, vice president, intellectual property go to market at ConvergeOne. The company can further develop those offerings as its clients' needs change.