Gib Bassett | Source | Solutions Marketing Director for Supply Chain, Retail, CPG and Manufacturing ...
Gib Bassett
Gib Bassett is the Solutions Marketing Director for Supply Chain, Retail, CPG and Manufacturing at Alteryx. He is passionate about helping business and technology leaders and their teams overcome challenges to achieving best-in-class outcomes with analytics.
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Alteryx
Solutions Marketing Director for Supply Chain, Retail, CPG and Manufacturing
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Can AI solve e-grocery’s erratic out-of-stock substitutions? – RetailWire
As out-of-stocks became increasingly common in the early months of the pandemic, Walmart’s personal shoppers turned to artificial intelligence to help find the best substitutes.
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Low satisfaction of substitutions cited in mid-2020 had way more to do with supply chains caught off guard upstream of stores due to panic buying. Interestingly, data gathered by customers’ accepting substitutions provides Walmart with insight into supplier diversification strategies that can leverage AI to predict disruptions in supplier networks to avoid this shopper friction to begin with.
