Gil Pekelman | Source | Founder & CEO at Atera
Gil Pekelman
Gil is the CEO and Founder of Atera. Under Gil’s leadership, Atera has grown into the most innovative, industry leading platform for MSPs both large and small. Prior to founding Atera, Gil held senior positions at Indigo NV, (now a division of HP) and Exanet (Acquired by DELL). He has a degree in Economics and Management from Tel-Aviv University (Cum Laude) and is the sole inventor of three patents.
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Atera (https://atera.com)
Founder & CEO
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Customer Advisory Board: Do You Need One?
It can be a strong driver of growth and innovation.
Article
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We were able to create customer service enhancements that were based on insight from our customers. We expanded our Customer Success department and provided support 24/7, 365 days a year, enhanced our knowledge base and updated our product roadmap to streamline the experience for MSPs and IT professionals working with their various clients. We also saw an increase in the number of our community’s shared scripts from 220 to nearly 500 approved scripts, a 100% increase this quarter.
