Gilad Shriki | Source | Co-Founder at Descope

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Gilad Shriki

Co-Founder at Descope and 3 other companies
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Gilad is a co-founder at Descope and has been working closely with customers for over 20 years across engineering, product management, and services. Before Descope, Gilad served as VP of Customer Success for the Cortex product line at Palo Alto Networks, where he joined via the acquisition of Demisto. Gilad joined Demisto early on and built the services, customer success, and customer support offerings and organizations from the ground up. Before Demisto, Gilad worked on the database technologies product team for McAfee and spent time in the telecommunications domain before the iPhone was a thing. When he’s not helping customers, Shriki enjoys skiing, building home automation components, and spending time with his family.

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  • Code Story on Apple Podcasts

    Gilad Shriki was born and raised in Israel. He loves the outdoors, and loves to travel. Skiing in a passion of his, and he loves to explore new places in the winter, mentioning that Whistler was his most recent favorite. He started digging tech very early, and his hobbies center around it as well. He loves building things in home automation, like building micro controllers that detect temperature or relay that turn the lights on and off.

    Article
  • 3 Challenges Passkeys Must Overcome to Hit Mainstream Adoption
    Article
  • Are Passwords Killing Your Customer Experience?

    Businesses are striving to create better customer experiences, but reliance on password-based authentication is holding them back.

    Article
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  • “While building a dev tools product, maintaining a balance between having an ‘opinionated’ product and an ‘open’ product is vital. Being too opinionated can restrict the user base, while excessive openness may intimidate early-stage developers. To strike this balance, ensure a unique product approach with clear benefits and ‘end state,’ along with ample collateral, sample code repos, tutorials, and community support.”