Gopi Polavarapu | Source | CSO at Kore.ai
Gopi Polavarapu
Gopi is a seasoned technology leader with over 20 years of experience driving innovation across AI, software, IoT, mobile, and cloud. As the Chief Solutions Officer at Kore.ai, he leads product management, engineering, program management, and go-to-market strategies, ensuring seamless solution delivery and business growth. Gopi has played a pivotal role in developing prebuilt AI solutions for industries such as banking, healthcare, retail, and travel, as well as functional areas including IT, HR, recruitment, sales, and procurement. His visionary leadership continues to shape the future of enterprise AI.
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Kore.ai
CSO
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Which retailers will benefit from Bed Bath & Beyond’s demise?
Bed Bath & Beyond's bankruptcy presents an opportunity for retailers to cash in on the shopping experience both in store and online.
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3 innovative AI use cases in retail with Gopi Polavarapu, Sr. VP at Kore.ai • VUX World
Gopi Polavarapu, Sr. VP at Kore.ai joins us as he shares 3 innovative use cases which are used in retail Explore the transformative power of conversational AI and large language models (LLMs) in creating personalized and seamless retail experiences. In this podcast, we’ll explore three use ca
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AI Revolutionizes Holiday Retail: Demand Forecasting and Gift Selection
Gopi explains, “AI enhances supply chain efficiency with predictive analytics, optimizing inventory and anticipating disruptions.” He adds, “AI personalizes gift recommendations, easing the shopping process and boosting customer satisfaction.” Additionally, AI optimizes inventory, improves customer service with 24/7 chatbots, and enhances marketing efforts, driving more traffic and sales.
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“Merchants like Wayfair are trying to create that in store experience. It’s just like how an IKEA has a warehouse right next to the store. You can pick the product on your way out,” says Gopi Polavarapu, senior vice president and general manager of Kore.ai, an artificial intelligence customer experience software vendor. “Especially when it comes to three or four day delivery commitments. It’s impossible to commit to those [timeframes] because they don’t have warehouses in every market.” That’s where locally positioned storefronts come in handy to provide last mile delivery, he says.
