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Howard Goldberg

Vice President of Customer Solutions at Plymouth Rock Home Assurance
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Accomplished Senior Officer with extensive experience building, reengineering and leading diverse Multi-Site Contact Centers across Mutual Fund, Retirement, Insurance and Waste Products. Change agent and high-integrity leader with a productive blend of analytical, motivational, client experience and call center optimization expertise. Clear and concise communicator with the ability to assess and define problems, develop action plans, and drive cross-functional groups to consensus on challenging opportunities. Proven record of achievement leading inbound and outbound service and sales professionals, defining strategic direction, developing workforce management tools that maximize resources while delivering an award winning client experience.

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  • Expert Tips to Lower Your Car Insurance Premiums
    Howard highlights key factors affecting premiums, like car type and driver age. He advises bundling policies and exploring discounts such as safe driver and telematics programs. To compare premiums, use consistent coverage limits and consult independent agents. Beyond price, consider insurer reputation, financial strength, and local expertise for optimal coverage.
  • Hail Damage: Is Your Car Insurance Ready to Cover It?
    Howard explains that hail damage is covered under comprehensive insurance, requiring a deductible. Filing a claim is advisable as hail can cause severe damage, potentially totaling a car. He emphasizes, "It's smart to not only have the right insurance coverage but also take action fast after the damage happens."
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