Hugo Teufel is Lumen’s Chief Privacy Officer. Hugo brings more than 20 years of experience to this role, where he works to design, implement and refine strategic initiatives throughout the company. Hugo’s career has centered on the changing landscape of privacy and security across a variety of industries. He previously served in several leadership roles, including as Chief Privacy Counsel for Raytheon Company and as Chief Privacy Officer at the U.S. Department of Homeland Security. He also holds CIPP/G, CIPP/US and CIPM certifications from the International Association of Privacy Professionals and is a member of the Colorado bar.
Businesses need to build trust amongst employees and customers that they’re using AI appropriately. Lack of transparency erodes trust. “Moving fast and breaking things” is not responsible. That said, businesses that delay adoption of AI or unsuccessfully implement AI solutions will find themselves at a competitive disadvantage. Enter data privacy, an important ingredient when it comes to fulfilling the promise of AI and making folks feel more comfortable.
Convenient and insightful uses of AI and ML may be outpacing privacy and security protections.