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Ilia Badeev

Head of Data Science at Trevolution Group
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Ilia Badeev is a data scientist, currently leading as Head of Data Science at Trevolution Group. His prior experience includes working as Principal Data Scientist, developing innovative machine learning solutions like an automatic document verification system. During Badeev's tenure at Peregrine Technologies in Berlin,  he implemented a range of projects from neural networks for traffic sign detection to sophisticated data analytics web services. His technical acumen spans across Python, TensorFlow, AWS, and Kubernetes, demonstrating his proficiency in handling complex data-driven challenges. Earlier, at factorymarket in Berlin, he made notable contributions by developing ML models for retail analytics and transaction analysis.

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  • Embracing Shadow IT: A Pathway to Innovation
    Ilia suggests that Shadow IT, often seen as a threat, can highlight system failures and inspire innovation. By allowing employees to use preferred tools, organizations can identify inefficiencies and adapt. Ilia advises a shift from rigid policies to resilience-focused strategies, encouraging bottom-up solutions. This approach can transform Shadow IT from a risk to a valuable asset in driving enterprise initiatives.
  • AI Revolutionizes Contact Centers: Boosting Efficiency and Satisfaction
    Ilia highlights AI's impact on high-volume tasks, reducing wait times and costs while enhancing satisfaction. He advises integrating AI solutions that reduce friction and prioritize human connection. Looking ahead, AI will enable predictive analytics and real-time personalization, swiftly resolving issues and detecting dissatisfied clients. "Automation should elevate, not replace, human interactions," Ilia emphasizes.
  • Trevolution Group Aligns AI Strategy with Business Goals
    Ilia shares that Trevolution evaluates AI initiatives like Olivia against measurable objectives. "We focus on financial impact and operational efficiency," he says. By conducting time-bound experiments and collaborating with business teams, they ensure AI efforts enhance travel experiences and scalability, aligning with business goals rather than tech hype.
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