James Garvert is the Senior Vice President and General Manager of TransUnion’s TruContact™ Communications. James joined Neustar in 2015, which was acquired by TransUnion in December of 2021. He is responsible for a suite of products that help enterprises enhance customer outreach so they can engage and connect with customers effectively, and that help streamline telecom connectivity.
Prior to Neustar, James worked at Transaction Network Services (TNS), where he was the Chief Operating Officer of their Telecom Services Division. He started his career at Startec Global Communications and spent time building out a wireless network at SunCom before moving to TNS. James lives in Vienna, Virginia with his wife and three children.
It’s getting more and more difficult to keep up with fraudsters who are committing increasingly sophisticated scams involving multiple channels.
Because the phone remains a highly popular communications channel, it’s also a popular vehicle for fraud.
Fighting fraud is a constant battle, but agencies can build trust with and improve protection for individuals by reinforcing critical points of contact.