AI: A Double-Edged Sword in IT Complexity
Jarrett says, "AI technology isn't the problem, but its complexity poses challenges." He highlights the need for understanding risk tolerance and skills in emerging tech. AI remains immature, leading businesses to either wait for products or attempt building their own, often unsuccessfully.
AI Pilot Fatigue: A Symptom of Broader Tech Challenges
Jarrett explains that AI pilot fatigue arises from "a lack of risk tolerance, skills, and processes" for new tech. AI remains immature, leading businesses to wait for products or attempt their own builds, often failing. Jarrett predicts most companies will become AI "buyers" as products mature.