JJ

Jason Jantz

CEO at Readymode
On the record
Represented by:
Share profile 
Link:
Bio
Edit

Jason Jantz is the CEO and founder of Readymode. With an extensive 25-year career exclusively focused on call centers and inside sales, Jason has developed a profound understanding of Readymode’s customers, their challenges, and the solutions they need.

Originally launched in 2014 under the name Xencall, the business has grown significantly under his leadership over the last decade, and the product has matured into a comprehensive call center solution.

His mastery as a leader lies in his perceptivity – he’s an excellent judge of character, and knows how to build strategic, collaborative, high performing teams. He’s equal parts an effective delegator and hands-on problem solver. These qualities have been pivotal in his career, and have created a strong, customer-focussed company culture within Readymode.

Currently, he’s an active member of the BC Tech Association and R.E.A.C.H. (Responsible Enterprises Against Consumer Harassment), further underscoring his commitment to innovation and ethical operations within the contact center industry.

Outside of work, he enjoys golf, even if he modestly admits that Rob Auld outshines him. His dedication extends to coaching U11 girls’ soccer, showcasing his passion for nurturing talent. In an intriguing twist, he was once Ryan Gosling’s lifeguard on the iconic TV series, Breaker High.

Employment
Sign up to view all
  • Accent Neutral Software: A Game-Changer for Offshore Call Centers?
    Jason notes current challenges with accent neutral software, citing "noticeable issues with speed." He believes that resolving these could enhance offshore call center efficiency by improving customer satisfaction and conversion rates. This innovation could offset the costs of cultural and accent training, making it a valuable tool for global customer service operations.