Jeff Pomeroy | Source | Senior Vice President and Head of Omnicommerce at Fiserv
Jeff Pomeroy
Accomplished executive with deep experience in product development, online and physical payments, commerce platforms, product strategy and business operations. Career spans the consumer/commercial products, financial services and commerce industries. Exceptional leadership and presentation skills combined with an independent drive to overachieve and succeed.
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Fiserv
Senior Vice President and Head of Omnicommerce
started May 2022
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CX Has Become the New Loyalty Currency
Retailers looking for a competitive advantage can benefit from an operating system that prioritizes the customer experience, maximizes customer choice, and helps ensure their brand can be trusted. Doing so will help retailers create customer experiences that grow more loyal customers.
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Three Ways Restaurants Can Optimize Delivery Services
These tips will help restaurants operate more efficiently, reduce costs, and create better customer experiences.
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The pandemic forced restaurants to reimagine how they engage with customers, but the ultimate goal remained the same – deliver a memorable dining experience that builds customer loyalty. By making adjustments to their delivery operations restaurants can do just that, executing with more efficiency as they strengthen experiences and build digital connections with their customers.
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With the economy tightening in 2023, restaurants are pushed to both address these issues for consumers with tighter budgets. Those that do so effectively are likely to emerge as winners in the industry’s rapidly growing delivery market.
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The best way to build strong relationships with customers is to enable highly engaging, simple to execute experiences that enhance the customer journey. By doing so, retailers are accruing the most valuable currency possible with their customers — loyalty.
