Jeff Sakasegawa | Source | Trust and Safety Architect at Sift
Jeff Sakasegawa
Jeff Sakasegawa is the Trust and Safety Architect at Sift. Jeff's experience has been in the online payments space, with a focus on Risk Management and Compliance. In the past he has had the good fortune of working for three companies that tremendously improved his abilities as a coworker and as a person: Google, Facebook, and Square. My job is to make sure that your online experiences are safe and sound from all vectors of abuse.
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Sift
Trust and Safety Architect
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New customers and curbside pickup increase ecommerce fraud risk
Online retailers of physical goods are seeing five times as many new customers now than they did before the pandemic, according to a new report from Forter, increasing both fraud risk from criminals trying to pose as good customers and the risk of turning down legitimate shoppers. A separate study from Sift shows criminals are taking over customers’ accounts more frequently as a way to steal. Online retailers of physical goods are seeing five times as many new customers now than they did before the pandemic, according to a new report from Forter, increasing both fraud risk from criminals trying to pose as good customers and the risk of turning down legitimate shoppers. A separate study from Sift shows criminals are taking over customers’ account more frequently as a way to steal.
Article
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Many retailers said, ‘first, let’s get the functionality in place,’ and they didn’t lead with, ‘How do we make sure these transactions are secure?’ Now, they’re seeing the consequences of these new methods and how fraudsters can find them attractive.
