Jeff Titterton | Source | Chief Operating Officer at Zendesk

As Zendesk’s chief operating officer, Jeff brings the Product, Advocacy and scaled Go-to-Market customer teams closer together to create the best possible CX solutions for them.

Prior to becoming COO, Jeff was Zendesk’s CMO, where he helped Zendesk realize significant growth by focusing on what matters most to our customers and delivering a more seamless, simplified and frictionless customer experience. Before joining Zendesk, he spent nearly two decades in leadership roles at SaaS and other tech companies, where he focused on marketing, product marketing, conversion and retention optimization, analytics and business management at companies ranging from startups to enterprise companies.

Most recently, he ran engagement marketing and campaign marketing for Adobe’s multi-billion dollar ARR Creative Cloud business, and before that he served as CMO at 99designs. He has also spent many years in the Silicon Valley startup scene, where he honed his strength in data-driven marketing and growth best practice.

When he’s not digging through the numbers and mulling over strategy, you can find him spending time with his husband and two children, or doing long runs or bike rides throughout the Bay Area.