JB

Jeffrey Bashore

SVP, Head of Bank Financial Crimes (Fraud, AML, Claims) at USAA Financial Services
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Jeffrey is a visionary financial services leader who streamlines business processes with a focus on optimizing balanced outcomes for risk management, customer experience, revenue and expense. He is an operations and risk management strategist that has managed budgets in the hundreds of millions of dollars and teams exceeding 3,000 across multiple locations in both start-up and established divisions. His steady promotions and increased responsibility reflect a combination of demonstrated success and distinguished leadership skills.

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  • Scammers will pretend to be from a reputable company to warn you about problems with your account or order. They'll try to trick the consumer into sharing personal or financial information. Don't pick up phone calls from numbers you don't recognize or answer unsolicited texts.

    There is that risk of the intense fear, the shame, the anxiety, depression, loss of independence for this population. It's important for people to understand just how prevalent these (scams) are, how sophisticated and advanced they're becoming, particularly with these imposter scams that are increasingly challenging even for savvy consumers to spot. They should not be ashamed at all to reach out to and engage trusted members of their family or community.

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