Jill Klindt is the SVP and Chief Financial Officer and Treasurer at Workiva. Her career spans more than 20 years with experience in financial management and business leadership. Jill has built the accounting and finance teams into a global organization, starting as team member number one. Her extensive experience will help to position Workiva for future growth.
We’ve ramped up our programs around customer engagement. We look carefully if a customer seems to be stepping away, or if they aren’t using the platform to its fullest extent. [If a metric] shows customers are not engaging, we get a warning sign and we’ll reach out to them to make sure they’re getting what they need from a support standpoint.6 December 2021