Johann Wrede | Source | Chief Marketing Officer at UserTesting

Johann leads UserTesting’s global marketing, driving market expansion, customer engagement, and positioning UserTesting as the go-to platform for human insights. With over 25 years of experience in developing, selling, and marketing customer databases, CRM, and CX solutions, he’s a passionate advocate for exceptional customer experiences. Johann has delivered keynotes in 18 countries and authored numerous CX articles. Previously, he was Chief Experience Officer at Emburse and CMO at Xactly, with senior roles at SAP, Cisco, Clarify, and IBM. He holds a B.S. in Commerce and Engineering from Drexel University.