GLENVIEW, Ill., March 2, 2020 /PRNewswire/ -- SurePayroll, a leading provider of payroll services to America's small businesses, was awarded Gold in the e-Commerce Customer Service Award category and Bronze
In recent years we have challenged ourselves organizationally to shift our focus from customer-centered to customer-powered. Part of that shift is using our customer (behavioral and demographic) data and insights to move the needle when it comes to customer experience, specifically replacing the concept of a one-size-fits-all 'ideal customer experience' with delivering the appropriate individual user experience at scale.