John Hartmann and Rafeh Masood

John Hartmann - COO | Rafeh Masood - CDO at Bed Bath & Beyond
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John joins Bed Bath & Beyond after seven years as President and Chief Executive Officer of True Value Company, one of the world’s largest hardware wholesalers. He has previous retail experience as Chief Executive Officer of Mitre10, a leading home improvement company and roles in technology, strategy and M&A at The Home Depot. Outside of retail, Hartmann held senior positions at HD Supply, Cardinal Health and the Federal Bureau of Investigation.

Mr. Masood joins the Company from BJ's Wholesale Club, where he was responsible for driving end-to-end digital strategy and vision for the company's e-commerce and omni-channel efforts. Prior to BJ's, he was Vice President, Customer Innovation Technology at Dick's Sporting Goods, and Vice President, Integrated Retail Solutions and Technology at Sears Holdings. RIS magazine named Masood as one of the "Top 10 Movers and Shakers" in retail in 2017 and a "Pacesetter" in retail technology in 2012.

Recent Quotes
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  • We are excited to further reinvent digital services like same day delivery and buy-online-pickup-curbside or in-store to get orders in the hands of our customers even sooner. The country is getting 'back to normal' and we want to give consumers expanded flexibility on how to get online orders within hours. Whether that means placing a last-minute same day delivery order to better entertain this summer or picking up an online order on the way to work, we are finding new innovative ways to meet the evolving needs of today's digital customers.

    14 September 2021
  • The pandemic taught all of us hard lessons. For Bed Bath & Beyond, that was [we were] behind the curve. The company itself is going through a massive transformation, and it’s not just the supply chain.

    14 September 2021
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