John is Chief Customer Officer at CloudPay who is the world’s only cloud-based platform for integrated global payroll and payments processing. He is skilled in Project Delivery, Shared Services, and Vendor Management.
For the first time in four years, the global first time approval rate fell year-over-year. RALEIGH, NC, May 11, 2023 — CloudPay, a leading provider of global payroll solutions, today released its fourth annual Global Payroll Efficiency Index (PEI) report. The PEI report benchmarks payroll processing KPIs such as first-time approvals (FTA), data input issues,...
The overall positive picture that we’re seeing in payroll performance is reflective of an increased desire and, indeed, ability, to innovate the pay process due to better tech integrations and a more joined-up approach on a global and local basis. Delivering a modern pay experience that is underpinned by technology, is simplified for the end-user, flexible, and is a top priority for global payroll teams.