I have more than 15 years of tech experience building strong businesses within different stages and industries. I believe deeply in bringing businesses to life in the hearts and minds of prospects and customers by creating compelling and consistent messaging throughout the customer life cycle. I believe it's critical for any business to bring the voice of the customer to every aspect of their business marketing, product, customer success, customer service, finance...you name the department, they all must be aligned with your customer. The customer experience doesn't begin when they make a purchase, sign the contract, or complete a transaction it begins the first time they've heard an utterance of your name.