Kate Hogenson

Senior Consultant, Loyalty and Customer Experience at Kobie and 6 other companies
On the record
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  • They didn’t specify what rewards, it was just about the dynamic of collecting points. That’s fascinating to me, because a lot of retailers say points programs are dead. I would say badly-designed points programs are dead.

    10 January 2020
  • article
    10 January 2020
Employment
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