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Katie Pagenkopf

Customer Experience Strategy & Digital Transformation at Amdocs
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Katie Pagenkopf helps her clients identify and execute digital strategies for better reaching and serving their customers. From prioritization, to customer pain points and measurement frameworks, Katie shows clients how to become learning organizations

As a leader from banking, Katie’s work was acknowledged by Credit Card Monitor in 2019 as a best in class experience for payments across USA credit cards; her expertise includes Buy Now Pay Later, instant account verification and pay with points.

Katie is an avid scuba diving, having dived in Malaysia, The Philippines, The Maldives, Indonesia and India. She has a B.F.A. from The New School and a M.B.A. from City University of New York.

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