Kaylin Kugler

Managing Principal at Capco
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  • Digital lending gives FIs additional data points, such as browser cookies to conduct targeted marketing and direct outreach, enhanced controls of information outflow compared to human interactions, as well as a simpler way of testing to monitor performance and remediate challenges, including A/B testing. For the customer, the experience is simple, efficient and transparent, with many FIs also giving applicants the opportunity to track where they are in the application and funding process.

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