KS

Keith Smith

CEO and President at Payouts Network
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Keith Smith is CEO and President of Payouts Network, the modern B2C payments platform that transforms customer experiences to drive real brand loyalty. Keith has dedicated his professional career to building and leading innovative businesses in the mobile financial technology, payments and prepaid industries. As founder and CEO of Payouts Network, he is focused on building and advancing the company’s market-leading payments platform. This revolutionary technology gives B2B and B2C businesses more speed, flexibility and control over payments to workers, customers, and suppliers.

Before establishing Payouts Network, Keith founded CorFire in partnership with Korean mobile commerce giant SK C&C. He was also a founding member of Firethorn, an early U.S. leader in mobile banking, and ITC FS (acquired by inComm), a leader in gift cards and reloadable prepaid cards. Keith was a senior executive at Concord EFS (acquired by First Data) and Vital Processing (acquired by TSYS). He serves as an advisor to Schedulicity, a leading online scheduling platform for discovering and booking local services in 50 different industries.

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  • Real-Time Responsiveness: The Key to Customer Loyalty in 2025
    Keith highlights that "loyalty is built in real-time," especially during challenging moments. Fast, seamless payouts can boost satisfaction by 270%. Personalization should feel attentive, not invasive. Investing in real-time responsiveness and smarter service infrastructure is crucial for brands to build trust and retain customers in 2025 and beyond.