Kenneth Purcell | Source | Founder & CEO at iSeatz
Kenneth Purcell
Kenneth Purcell is the Founder & CEO of iSeatz, a loyalty tech & ecommerce company that enables travel & lifestyle bookings. In 1999, at the age of 24, Kenneth founded iSeatz as he set out to streamline the restaurant reservation system by creating a booking tool that hotels and restaurants could use to automate the restaurant reservation process for hotel guests. With over 20 years of experience in the travel industry, he has leveraged his knowledge and iSeatz technology to offer a full range of ancillary booking products to major hospitality, airline, and financial services companies with a suite of travel and lifestyle products that drive customer loyalty, engagement, and lifetime value.
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iSeatz (https://www.iseatz.com/en/)
Founder & CEO
started Aug 1999
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CEO Spotlight - Kenneth Purcell of iSeatz
Kenneth Purcell founded iSeatz to automate the restaurant reservation process for hotel guests, and it has since expanded to connect hospitality, airline and financial services brands with a wide range of ancillary booking products.
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Booking and Payments: The Tipping Point for Travel Loyalty in 2023
TheCustomer covers the customer engagement ecosystem - the news, technologies, and people driving the customer revolution.
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Travel loyalty programs 'need to get better.' How to choose one that won't lose value.
There have always been travelers who don't collect points and miles. And that has people wondering if loyalty programs have a future.
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"Today’s travelers, and consumers at large, crave more control over their buying experience. Companies that are in the business of travel or that aspire to provide travel to their customers must deliver both value and flexibility to meet customer expectations and maximize loyalty."
