KeyAnna Schmiedl | Source | Chief Human Experience Officer at Workhuman

Being in a leadership position at a company that creates solutions for people leaders means I’m in an ideal situation to steward impact across the working experience internally and externally…One of our big focuses for 2024 is on our feedback functions. We’re helping our managers remove and reduce roadblocks to their reports’ success, cultivating employees’ natural strengths, and drawing stronger connections between individual goals and values and those of the organization as a whole.

“At Workhuman, we use the language of human experience vs. human resources, because it gives the most accurate reflection of what our entire team is responsible for in the organization. In choosing this title for our function, and for my role, we’re reinforcing that we’re a partner to the business, but also to our employees throughout their entire journey at the company.”

Therein lies the issue with the term best practices. “Best” doesn’t leave room for flexibility and conversation. “Best” implies there’s only one solution or set of solutions to a problem, and that those solutions should remain unchallenged. And when you aren’t ready to challenge the status quo, you aren’t going to make any progress.