Kristen established A Nanny Match in 2015 to bridge the gap between the outdated traditional agency structure and unregulated online platforms and social media with a more personalized approach to sourcing great nannies and matching them with great families.
Kristen has over 20 years of experience in the nanny industry and a background in recruiting, teaching, and customer service. Working in Chelsea art galleries, she excelled in customer care with high-profile clients. As a teacher, she studied child development and worked with families of all backgrounds. She was an NYC nanny for ten years before starting A Nanny Match. She understands what makes a good nanny vs. a great nanny.
Kristen has a caring approach to working with people, and she is sensitive to the needs of children, parents, and childcare providers. She values hard work, providing superior service, and building strong relationships.
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Leaders who exude confidence and optimism, even in the face of uncertainty, can create a work environment that encourages creativity, problem-solving, and innovation. In this interview with Kristen Szpaka of A Nanny Match…
Kristen provided care.com with tips on how nannies should handle homework requests in their positions, along with tips for getting clear on expectations.