Kristine Chin | Source | VP of Customer Experien... | Qwoted

Kristine Chin

VP of Customer Experience at Twilio

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Twilio
VP of Customer Experience

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Smartphones are the new salesfloor

Brands are increasingly turning to text messages, video chats and phone calls to sell to a generation of always-shopping customers.

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Video can be important for communicating details that are difficult to form language around.

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