Kushank Aggarwal | Source | Founder at digitalSamaritan

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Kushank Aggarwal

Founder at digitalSamaritan
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Kushank Aggarwal is the founder of digitalSamaritan, where he shares AI tools and workflows to 10x productivity. His tutorials have earned him 1,000,000+ professionals who follow him across socials to learn how to leverage AI to balance work-life. He's also the director of YCJ Group, an AI venture studio out to build solutions to the problems plaguing today's work environment.

His entrepreneurial talent has led him to his latest launch, Looplytic.com, an AI-powered user feedback tool. It is believed to be one of the first tools out there to continuously generate questionnaires to gather user feedback, based on previous answers.

Kushank earned a bachelor's degree, Applied Science in Computer Systems Engineering from Simon Fraser University. He's an engineer by education, a creator by passion and an entrepreneur by profession.

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  • AI-Optimized Knowledge Bases: Boosting Customer Support Efficiency
    Kushank highlights the need for "structured content with clear tags" for AI efficiency. He advises fine-tuning AI models to prevent misinformation. To gauge success, he suggests using CSAT or NPS scores and feedback systems. His tool, Looplytic.com, showcases AI-driven customer research for better support.
  • Monetizing AI: Expert Tips from Kushank Aggarwal
    Kushank suggests using AI tools like ChatGPT and Canva to create educational businesses. He emphasizes combining tools for greater opportunities and improving existing operations. Kushank categorizes AI monetization into education, services, and products, highlighting the potential for quick software launches and new revenue streams. "It all boils down to the skills you already have," he notes.
  • AI-Powered VoC Tools: Unleashing the Potential of Overlooked Metrics
    Kushank highlights the importance of qualitative feedback, often overlooked in VoC metrics. He says, "AI can analyze unstructured data, revealing customer sentiments." By integrating AI, businesses can create personalized surveys and extract actionable insights, enhancing customer satisfaction and retention. Retention metrics and customer satisfaction are key to measuring VoC initiatives' long-term impact on loyalty and growth.