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Lisa Mirza Grotts

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Meet Lisa Mirza Grotts, a 23-year authority on etiquette whose work is foundational. Lisa dispenses pearls of wisdom: compassion, consideration, and civility to help her readers and clients deal with business, social, and political situations.

At the core of Lisa’s passion for etiquette is her Assyrian American family who made heart-wrenching sacrifices to live in this country. When Lisa gives etiquette advice, it’s often based on her family values. Since the Pandemic of 2020, everything has been reimagined except for polite behavior.

As a “new school” etiquette expert, Lisa’s legacy is to honor traditional rules and meld them with the changing times. She not only dispenses the rules of etiquette, she humanizes them.

Her approach is to redefine traditional practices and put others on a path of making informed and intuitive decisions. When behavior comes from that level of kindness and respect, it can be powerful and transformative.

In addition to her television, radio, newspaper, and online presence, Lisa authored a manners blog for HuffPost for eight years and is the author of A Traveler’s Passport to Etiquette. She has been interviewed and quoted by some of the world’s top business and lifestyle publications, including Dear Abby, The New York Times, Condé Nast Traveler, The Washington Post, Reader’s Digest, U.S. News & World Report, Authority Magazine, Martha Stewart, and more.

Lisa is a former Director of Protocol for the City and County of San Francisco, a Certified Etiquette Professional, and a past member of the International Society of Protocol and Etiquette Professionals.

  • Neighborly Kindness: Handling Unintended Consequences with Grace
    Lisa suggests starting with gratitude: "We truly appreciate you looking after our lawn while we were away." Emphasize the kindness behind the gesture and offer a gentle reminder for future situations. "Gratitude is the gateway to happiness," Lisa notes, highlighting the importance of maintaining positive neighborly relations.
  • Navigating Drink Orders: Restaurant Etiquette Unveiled
    Lisa advises against asking food runners for drink orders, likening it to asking a mail carrier to pick up dry cleaning. Instead, she suggests a "polite request to notify your server." For urgent needs, flag a manager or order directly from the bar, ensuring your server is informed to avoid order duplication.
  • Splitting Bills Without Splitting Friendships: Expert Advice
    Lisa advises, "Speak up, settle up, and keep it fair from the start." She emphasizes discussing financial expectations openly to prevent misunderstandings. "Be clear and kind," she adds, highlighting that transparency ensures everyone feels comfortable. "Fairness always tastes better," Lisa concludes, advocating for open communication as the key to maintaining friendships.
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  • If chosen for publication, is it possible to include a link to my website @ LisaGrotts.com? Thank you in advance for your consideration!

  • "You can have everything in the world, but what matters most is your behavior, and how you treat other people."

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