Mark leads the Company’s global Technology organization and is responsible for delivering technology solutions that further enhance the Company’s technology capabilities and support Charles River’s long-term strategic objectives. He is a seasoned IT professional with more than 25 years of IT and digital experience, which includes building and delivering enterprise and digital software, as well as continuously improving the IT estate, using agile, cloud and modern architectures.
Customers want an always-on, personalized, omnichannel experience. The world’s best sellers are giving it to them.
Being agile has elevated marketing’s ability to translate the sales message better. They’re closer to what the customer needs are and better equipped to create tools and materials that resonate with them. For IT, agility means we integrate seamlessly with marketing, sales and operations, with direct connections to customers, to create digital capabilities that bring together disparate data and create seamless experiences, regardless of the channel.