Mary Ann O'Brien

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Mary Ann O’Brien ( is the founder and CEO of OBI Creative and the author of Ask & Deliver: Discover The Heart Of Your Business By Listening To The Voice Of Your Customers. Recognized as an esteemed branding and marketing thought leader, she has worked with renowned global brands – Intel, Microsoft, Sony, Lenovo, and others – to shape their strategic direction, enhance their brand positioning, and elevate their customer experience. O’Brien has authored Voice of the Customer surveys that have served as the foundation for numerous business success stories. She received a national Integrity Award from the Better Business Bureau and was recently inducted into the Omaha Business Hall of Fame. Her company, OBI Creative, is a 2023 Inc. 5000 honoree.

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