Matt Phillips is VP, Head of Financial Services for the UK and Ireland for Diebold Nixdorf. He helps banks and FS providers define and deliver their future technology roadmaps, from branch to digital and is passionate about helping Diebold Nixdorf's customers deliver relevant, meaningful and most importantly, seamless customer journeys and business growth.
To deliver a digital experience to their customers, financial institutions need to build a digital culture into their processes and foster this among their staff.
24 April 2020