Matt Stevens | Source | CEO at AppNeta

Microsoft Teams is the leading business communications platform for a reason—it does what it's supposed to do the vast majority of the time and, overall, Microsoft delivers a very reliable service. But the same architectural decisions made to enhance the end user experience of Teams can also obfuscate the ability of enterprise IT to understand the root cause when user experience is suffering. Our unique ability to help enterprises understand and precisely quantify and troubleshoot their end-to-end Teams quality of service, from wherever their employees are leveraging the service, is another example of how AppNeta empowers the modern business to travel down the transformation highway successfully.