Shoppers' videos debunking purported Black Friday discounts and showing retailers charging the same or higher prices than usual are getting millions of views on social media.
Also in the Forbes CMO newsletter: Benchmarks to expand inclusivity, new generative AI functions available, Warner Bros. Discovery restructures for TV deals.
In the fast-growing channel that is retail media, marketers are prioritizing incrementality over ROAS to justify ad spend.
Increased access to data is a tremendous gift modern marketers have at their disposal. A mistake, however, is to use data to the exclusion of their own knowledge and experience.