Max is the Executive Vice President, Chief Credit Officer of Synchrony, one of the nation’s premier consumer financial services companies. He leads the company's credit strategy and operations utilizing a comprehensive data-driven analytical approach. He leads Synchrony PRISM, which is the continued evolution of credit and fraud decisioning, as well as authentication, collections, recovery, loss forecasting, reserves and first-line governance of the credit function.
The set-it-and-forget-it approach can lead consumers to paying more in interest charges.
Accounts that unenroll from autopay before their balance is paid in full or have multiple automatic payments returned for insufficient funds raise immediate red flags.