Michele Kryger | Source | Senior Compliance and Elder and Vulnerable Client Care Officer at AIG

I started my career with AIG in 1999, by joining its Houston based litigation team as Senior Paralegal. In 2014, I moved to the Compliance Operations team as manager performing various roles. I currently manage a team of 13 Compliance professionals. In 2016, I launched AIG Life and Retirement's Elder and Vulnerable Client Care Unit for which I currently sit as Officer. This unit assists in the detection, review, analysis and handling of suspected financial exploitation of our elderly or otherwise vulnerable clients. In 2019, I launched the Accessibility Program Office focused on compliance with the Americans with Disabilities Act as well as other state and local requirements, but most focused on ensuring equity in the way our clients and the public access AIG's information. In addition to this work, I oversee risk management, compliance risk assessment activities, compliance policy administration (pay to play, corruption, conflict of interest) as well as local training, records management, project management, strategic technology advancements and automation and operational tasks such as business continuity planning and budget and expense management.